January 10, 2012

Policies

Delivery Policy
MPB 4×4 aim to despatch all items within 24 hours of cleared payment, small items are despatched using Royal Mail 1st class and larger items using courier signed for delivery. We cannot be held responsible for the period of time it takes our couriers to deliver once the items have left our premises.

Refund / Cancellation Policy
MPB 4×4 must be notified of any cancellation of an order before the item is booked for despatch. Cancellation after this time will be the decision of MPB 4×4 Management.

Refunds will only be made in full if any item is found to be faulty upon receipt by you, MPB 4×4 must be notified within 7 days of you receiving a faulty item that a return and refund is required. All other refunds will be the decision of MPB 4×4 Management.

Privacy Policy
MPB 4X4 – PRIVACY POLICY

The following is a data privacy policy notice that explains the circumstances in which MPB 4×4 will collect personal data from you, why it is being collected, how we will use it, and to whom it may be disclosed to if necessary.

The Data Controller
MPB 4×4 is committed to complying to the UK’s and the EU’s general data protection regulation for the protection of personal data, as well as the principles of data security in the configuration of our services. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the General Data Protection Regulation (EU Regulation 2016/679, when applicable, the “GDPR”), and the EU Data Protection Directive (Directive 95/46/EC), the data controller is Matthew Boothroyd trading as MPB 4×4 including MPB AutoCare, MPB Towbars & Trailers and Keighley Terraclean, Unit 2, Holme Mill Ind Est, Holme Mill Lane, Keighley, BD22 6BN who can also be contacted directly by e mail: matt@mpb4x4.co.uk or by telephone:01535 661203.

What information we collect from you
We collect information about you when you register with us, place an order for products, or for using our services. Website data is collected using cookies.

How will we use this data about you?
The information collected is used to fulfil orders, manage your account, and if you agree, to email you about other products and services we may think will be of interest to you.
MPB 4×4 will not share your information for marketing purposes with other companies.
In processing your order we may send your details and also use information from credit reference agencies and fraud prevention agencies.

Marketing
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at any time.
You have the right to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us at matt@mpb4x4.co.uk

Access to your Information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email matt@mpb4x4.co.uk
We want to make sure your information is accurate and up to date. You may ask us to correct or remove what you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
Other Websites
Our website contains links to other websites, this privacy policy only applies to this website so when you link to another website you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 24th May 2018.

How to contact us
Please contact us at matt@mpb4x4.co.uk if you have any questions about our privacy policy or information we hold about you.

CONTACT
If you have any questions about how we use your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:

Email us on: matt@mpb4x4.co.uk
Write to use at: MPB 4×4, Unit 2, Holme Mill Ind Est, Holme Mill Lane, Keighley, BD22 6BN

You have the right to make a complaint at any time to the local data protection supervisory authority which, for the UK, is the Information Commissioner’s Office (ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.